By making a purchase on Troveshop you agree that the Troveshop is responsible for the items only to the time of transfer the purchased item in your use. Our service is not responsible for items received after their transfer.
Your minimum order amount must be more than 2 $.
All personal data you used during registration will not be used by the administrator or transferred to the third persons for the use of any purpose.
You can get an order only for the IGN you specified on the checkout page.
1. Delivery is carried out in the shortest possible time frame for you. Usually, without technical failures delivery takes from 5 to 25 minutes. For maxing service delivery may take up to 2 hours, without technical failures. Accounts delivery time depend on our accounts diller,accounts delivered as soon as he online. Processing with some huge order may take up to 2 days. The maximum delivery time is 2 days if you bought the goods and they were not delivered to you during this period(due to our failure), we will refund your money.
2. How does it work: After you have purchased an item, you will get order number to your email. Than you tell our live support your order number and our special in-game courier connect with you in game and will give you purchased items. Your character must be level 20 to receive delivery. This is a prerequisite.
Why do you need to confirm my order?
First of all
No more little confirmations!!!!!
You only need to confirm the purchase of more than $ 100!!!!!
This is done to protect us from credit card fraud. You can email us photocopies of any document that can approve your person(Driver’s License, Passport, National ID, Bank Statement, Credit Card Statement, Utility Bill, Phone Bill) and if you payed directly via paypal you need to provide us a screenshot of paypal transaction and your name. We don’t need card and id numbers so you can hide that on the photocopy. We only need to see name matches.
Refunds are only offered under the following circumstances and will be sent to you within 48 hours via the method of payment you used:
We fail to deliver your items within listed time frames. This does not apply if you failed to follow the instructions and terms listed here.
An item is out of stock and you do not want a replacement or backorder.
If we feel that your activities on our website are suspicious, fraudulant, or high risk in nature.
We do NOT provide refunds for the following:
You are too impatient to accept our delivery time frame.
You decide you don’t want or don’t need the items after all.
Paypal puts a hold on your payment for review for whatever reason. In that case, you must wait for PayPal to release payment and your order will be delivered.
If the product is not in stock, but you have purchased it. We have the right to replace this product with a similar one in value.
Trove Store Deal
Any deal from Game Trove Store (Donation shop in game) presented at site, requires account access to purchase, as they are not tradable.
For promo products not used minimum order amount
Every day 5 first customers will get 1 flux for free.
This promotion is available only once for each customer.
By accepting this agreement you confirm that you are the owner of your payment card / account.
If you have any other questions, contact us at firstname.lastname@example.org